Resources

News
2020 Year in Review

This time of year usually calls for reflection and a chance to look back on the year that’s been. And… what a year! Being able to thrive through the challenges, like the ones faced in 2020, not only inspire us but also enhance the journey we are taking as an organisation. We feel privileged to […]

Articles
Onboarding: The Secret to a Profitable Business

When starting a new job, it’s not only the employee who has to make a great impression. It’s just as important for an employer to show the new starter that they’ve made the right decision.

Articles
What to do when a new employee resigns

“I wanted to let you know that I would like to quit.” As confronting as these words are, they form an aspect that every workplace has to deal with. When a new employee asks a manager to speak in private, chances are that the conversation is going to take a serious turn. The moment they […]

Case Study
Onboarding Case Study: Ballina Shire Council

Creating sophisticated onboarding experiences whilst improving accountability and reporting.   Connected to metropolitan areas such as Sydney, Canberra, Melbourne and Newcastle by an active regional airport, the Ballina Shire Council is among the fastest growing regions in Australia.

Articles
How to find and retain top talent in a candidate-short market

Written in collaboration with HowToo As if the COVID-19 pandemic wasn’t challenging enough for businesses, Australia is also experiencing a shortage of job candidates. It’s a sharp flip from a year ago, when freelancers and candidates were scrambling to lock down roles in a time of unprecedented uncertainty.

News
Pulse Software expands team to support future growth

Australian Business Process Management (BPM) software vendor – Pulse Software – is pleased to announce two recent appointments to its senior team, to support the company’s continued growth. Ken Donohoe joins Pulse as Chief Product Officer, while Matthew Burgess has been appointed Customer Engagement Manager.

Articles
Three reasons why people resign

The three reasons why your new hire is thinking of quitting and what you can do to change the outcome. Unless you’re aware of the psychological triggers which make people quit, your new employee will be starting to make the decision in their minds to leave during the very first week at work.

News
Changes to risk and internal audit requirements for local governments

How NSW local governments can prepare for the changes to risk management and internal audit framework requirements.   By March 2021, NSW Councils will be required by the NSW Government to have an Audit, Risk, and Improvement Committee (ARIC).

Case Study
Talent Case Study: Campbelltown City Council

Improving employee engagement, retention and recognition in public sector organisations.